Question Re: Bid retractions in Member To Member Support DO NOT DELETE

Bid retractions

*susiesue* — Sat, 13 Jun 2020 11:53:20 GMT

Since the beginning of lock down I have had an increased amount of bid retractions, I guess some people are treating eBay as a game to relieve their boredom.

The reason is always 'entered wrong amount' but usually the retraction is days after the bid and they never enter the 'correct amount'

It's wreaking my auctions as it seems to put off genuine buyers and I need to get it sold because I have too much stuff!!

I add these bidders to my blocked bidder list but there used the be a way to report them ( for all the good it did) but I can't find that option, also it used to be possible to see if a bidder has a history of bid retractions but I can't find that either.

Is there a way to set buyer requirements to block buyers with a history of bid retractions the only option I can find is to block buyers with a history of not paying?

Thanks for any advice 🙂

Re: Bid retractions

plpmr — Sat, 13 Jun 2020 12:13:07 GMT

unfortunately there's no way to block regarding bid retractions.

No excuse but one possible reason for retractions is that a buyer later notices you are using Global Shipping with its exorbitant charges, example -

£3 pair of very light socks with Global postage of £12 to Eire.

Re: Bid retractions

*susiesue* — Sat, 13 Jun 2020 12:20:47 GMT

Good point, well made...thank you 🙂
I hadn't thought of that.!
Do you know if it is possible to see if someone has a history of bid retractions and if it's possible to report the retraction. or does a eBay bot keep track 🙂

Re: Bid retractions

thedemon2014 — Sat, 13 Jun 2020 13:25:18 GMT

To see a member’s history of bid retractions check their feedback received as a buyer.

Look to the right of the page, under ‘Left for others’.

Re: Bid retractions

*susiesue* — Sat, 13 Jun 2020 13:41:22 GMT

Thank you! I just had a look at a couple, one has 5 retractions in twelve months and another has 8!
If sellers don't honour their part of the rules and regs eBay soon kicks them out but buyers seem to get away with flouting the rules

Re: Bid retractions

thedemon2014 — Sat, 13 Jun 2020 14:15:32 GMT

eBay always supports buyers before sellers, who are expected to protect their account themselves.

Bids on eBay are generally regarded as binding, but buyers can retract bids within limits:

http://offer.ebay.co.uk/ws/eBayISAPI.dll?RetractBidShow

Invalid bid retractions can be reported:

https://www.ebay.co.uk/help/policies/rules-policies-buyers/invalid-bid-retraction-policy?id=4227&st=12&pos=1&query=Invalid%20bid%20retraction%20policy&intent=invalid%20bid%20retraction&context=DEFAULT_SELLER

Re: Bid retractions

*susiesue* — Sat, 13 Jun 2020 14:27:32 GMT

Thanks, I'll save those links.

I've been selling odd and ends on here for years but I've never had so many bids retracted as in the past ten weeks

Re: Bid retractions

plpmr — Sat, 13 Jun 2020 17:12:09 GMT

go to their feedback profile and click on 'received as a buyer' - on the right is their history of bis retractions.