Question Re: Ebay at their USELESS best! in Member To Member Support DO NOT DELETE

Ebay at their USELESS best!

b1gpython — Mon, 01 Jun 2020 20:52:13 GMT

As the UK Government placed me and many other HIGH RISK people like me in a 12 week (60 business days) lockdown, Ebay, at it's brainless best, gave me 21 business days to return an item, because obviously the brain dead idiots at Ebay seem to be under the impression that EVERYONE in the WORLD has SOMEONE that they can rely on or that every single member of Ebay owns a printer with which to print off their return labels, but even if the latter was the case (which just for the numbskulls in Ebay, it's not), I would still have to break lockdown rules to post a parcel if I did have a printer to produce a returns label.

Unfortunately, the Ebay *bleep* have not thought anything through (ONCE AGAIN), EVERY printing place that would have previously been called upon to assist in printing a return label are CLOSED DUE TO THE LOCKDOWN, and we cannot speak to Ebay because all their lines of communication are "TEMPORARILY UNAVAILABLE", so how exactly is someone in my situation meant to return an item in this STUPID, BRAINLESS, CLUELESS F*CKED UP Ebay system?

Once again, when push comes to shove, Ebay shows that they are EQUALLY as useless as Amazon.

Anyone with active brain cells (that obviously rules out Ebay employees) that has any useful suggestions to this issue would be greatly appreciated.

Re: Ebay at their USELESS best!

tobiasd4 — Mon, 01 Jun 2020 21:02:43 GMT

I know it is awkward at this time,

but when you open ebay case, paypal put a hold selllers money,

it stays on hold until case closes, when either buyer returns item or case times out after 30 days.

How do you think sellers feel if they can't access the money for even longer than 30 days,

how long do your think ebay should allow case to be open for?

I can see you are not a seller, so can't see the other side.

We have all had to make changes at this time & don't know how long it will last.

Ebay has extended return timescale to 21 days, can only suggest you find a friend who can help you,

someone must be getting you food.

Re: Ebay at their USELESS best!

pixiesen2012 — Tue, 02 Jun 2020 06:39:26 GMT

if you haven't opened a case you haven't been given a timescale to return this item,

if you have no means of returning items you shouldn't be buying items from ebay, when their terms for refunds/returns are very clear

Re: Ebay at their USELESS best!

john1297576 — Sun, 14 Jun 2020 19:24:04 GMT

If ebay amended all the rules to fit the requirements of everyone, then the whole system would collapse. Sellers cannot wait for ever, as it would not be worth the trouble of listing.

Anyone who can see the problems from all sides would appreciate the problems without blaming ebay for everything that goes wrong.

Ebay have made changes and as tobias says someone must be helping you, if you can't go out.