Question Re: promoted listing fees in Member To Member Support DO NOT DELETE

promoted listing fees

ericbrookes — Mon, 04 May 2020 15:26:38 GMT

can anyone help me with why i was charged these fees? or an email address or way to contact ebay so i can ask them please

Re: promoted listing fees

tressygirl — Tue, 05 May 2020 05:52:51 GMT

Have you somewhere inadvertently clicked on Promote on those items? This triggers a fee for the item to have a better listing advertising space.

To see a breakdown of where these were applied go to Account tab >> Seller Account >> Invoices.

If there is still a query, contact eBay CS from the Help & Contact tab above, scroll around for Live Chat as lines are down due to Covid. Lines open on weekdays, between 8 a.m. and 10 pm

Re: promoted listing fees

ericbrookes — Tue, 05 May 2020 08:49:57 GMT

thank you , i remember listing an item i cant remember which one and ebay said they would take a fee if it sold (which i dont think it did)
, i wonder why they dont give more detail on the fees on the invoice

Re: promoted listing fees

tressygirl — Tue, 05 May 2020 08:54:25 GMT

They do, you can get a complete breakdpwn by going to Account tab >> Seller Account >> Invoices, or I use a link further down that page .... All Selling Activity, that gives a complete show of any promos offered, any extras listing upgrades you've paid. Use a laptop / PC / browser bit not IE and not that useless ebay app to manage this. @ericbrookes