Question Re: Returns and open cases in Member To Member Support DO NOT DELETE

Returns and open cases

mfmz38 — Sun, 03 May 2020 14:21:44 GMT

Can someone tell me I feel like some people are buying things and opening cases and returns so I stop selling on ebay especially someone from Italy. Is it just my feelings or it can be true.

Re: Returns and open cases

tressygirl — Sun, 03 May 2020 14:26:29 GMT

'Especially someone from Italy' Italy is having extreme difficuties concerning Covid 19, not surprised items are not being received on time , or any time there at present.

Your account is registered here, but your items have a US ' UK ocation? So not sure if this could be a problem you were encountering when posting.

Please be aware many countries both eBay and Royal Mail ( if you are posting from the UK) are informing members that they are not accessible, or not recommended for the time being.

Re: Returns and open cases

ruby*tuesday — Sun, 03 May 2020 14:30:20 GMT

Buyers are covered by the EBay Money Back for 30 days from Delivery and do sometimes Open Returns Cases. If you are a Business Seller you do have to accept Returns for any Reason. You would be much better placed if you just Posted to UK.