Question Re: Feedback left for a bad seller. in Member To Member Support DO NOT DELETE

Feedback left for a bad seller.

collectablecollectibles — Sat, 11 Apr 2020 18:38:00 GMT

I'd like to know why ebay removes a negative feedback left to a seller who does not send you the goods and keeps a buyer waiting until the last moment until they answer - or worse, wait until ebay have decided that the buyer receives a refund because they never received the item and were not contacted at all by the seller.

One can wait up to three or so weeks for a case to run the course and then when a negative feedback is left for the seller - ebay removes it at the sellers request!

This is an extremely poor reflection of ebay when a bad seller can remove or have a negative comment removed.

It proves that leaving feedback is pointless.

I'd appreciate an answer or your own view, thanks.

Re: Feedback left for a bad seller.

ruby*tuesday — Sat, 11 Apr 2020 18:45:02 GMT

There are strict Rules with Feedback. You cannot mention Refunds, Cases or Ebay. Type Feedback into Help and Contact at the top of the Page for further guidance.

Re: Feedback left for a bad seller.

collectablecollectibles — Sat, 11 Apr 2020 19:01:16 GMT

Really? So if one was to put " Just a dreadful experience" as opposed to "refunded by ebay after 20 dyays" -that is more acceptable and completely allowed within "ebay rules"?