Question Re: How the hell do you get in touch with eBay?! in Member To Member Support DO NOT DELETE

How the hell do you get in touch with eBay?!

bedazzled.dobe — Sat, 11 Apr 2020 10:08:31 GMT

I have tried ringing - no phone support available. Tried asking for a call back - unavailable. Cannot find an e-mail address. Really need to ask them a question that I cannot find an answer to anywhere in the help section but there is absolutely no support available despite what their answering machine message says. Very dissappointing.

Re: How the hell do you get in touch with eBay?!

1956glyn — Sat, 11 Apr 2020 10:14:25 GMT

There is support available ...on these boards.

No we are not Ebay but there are responders with a lot of experience on Ebay who can possibly offer you some constructive advice.

What problem are you encountering?

Due to the current pandemic you are right there is little or no support from Ebay CS at the minute.

Re: How the hell do you get in touch with eBay?!

corred — Sat, 11 Apr 2020 10:16:27 GMT

@bedazzled.dobe

You can ask here & possibly get a more accurate reply than that offered by the scripted CS staff

If you don't want to do that then try Live Chat

You can access live chat from the bottom of the following page

https://ocsnext.ebay.co.uk/ocs/cusr?query=1455

Re: How the hell do you get in touch with eBay?!

fargvs — Sat, 11 Apr 2020 10:47:55 GMT

Have you seen the latest eBay Help announcement ? ... you may find answers there >
https://community.ebay.co.uk/t5/Announcements/New-Seller-Help-now-available/ba-p/6561149