Question Re: Customs charge in Member To Member Support DO NOT DELETE

Customs charge

mohamed19802011 — Tue, 31 Mar 2020 10:46:50 GMT

What shall I do if royal mail charging me 11.10 as customs charge for an item ordered from China.. notice 143

Re: Customs charge

pixiesen2012 — Tue, 31 Mar 2020 10:52:43 GMT

you need to pay the charge!

it is up to the importer (that's you) to pay any import charges when you buy from overseas sellers

Re: Customs charge

mohamed19802011 — Tue, 31 Mar 2020 10:57:15 GMT

But is not my first time I order some thing from China

Re: Customs charge

redwick1 — Tue, 31 Mar 2020 10:57:30 GMT

Goods Over £15 bought from outside the EU you pay VAT plus a fee to the delivery company (RM is £8). If over £135 you also pay Customs Duty.

As the importer of the goods you are responsible for paying the customs or taxes for your own country.

It is nothing to do with the seller.

When you buy an item overseas then it says on the listing that you may occur other charges

If you do not pay then the item will go back to the seller and you lose your ebay money back guarantee so would be without the goods or the money.

Re: Customs charge

pixiesen2012 — Tue, 31 Mar 2020 11:11:08 GMT

what's that got to do with it?

you are charged when items are above a certain price, or they are caught by customs

Re: Customs charge

corred — Tue, 31 Mar 2020 11:32:50 GMT

@mohamed19802011

• When you import items from outside the EU there is a very high probability that those goods will be subject to import charges
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• These consist of VAT - Goods over £15
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• Import Duty - Goods over £135
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• Brokerage fee - Paid to the courier who pays the fees on your behalf (anywhere from £8- £20)
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• These fees are nothing to do with the seller or eBay......they are levied on the buyer/importer by your government......
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• Failure to pay these charges upon delivery invalidates the Money Back Guarantee......meaning the goods will be returned to the seller & you will lose them & be unable to claim from eBay or Paypal
•
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• The exception to this is where the seller ships using eBay Global Shipping Programme
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• In these cases the buyer pays these fees as a separate payment at the time of purchase

Re: Customs charge

mohamed19802011 — Sat, 04 Apr 2020 04:36:52 GMT

Read about the rules

Re: Customs charge

mohamed19802011 — Sat, 04 Apr 2020 04:37:19 GMT

Re: Customs charge

redwick1 — Sat, 04 Apr 2020 05:48:17 GMT

It is up to you to know about any customs coming into the country
You are the importer and have to pay them
Even if you have bought from overseas before some items may slip through
This one has not and it is up to you to pay
If you dont and it is sent back to the seller you will have invalidated your money back refund