Question Re: messages with attachment not getting there in Member To Member Support DO NOT DELETE

messages with attachment not getting there

yattyyak — Fri, 28 Feb 2020 17:03:57 GMT

it would seem every time i send a message with a diagram or picture of what i want to seller they dont get the message soon as i send without an attachment they get the message ????

Re: messages with attachment not getting there

papso22 — Fri, 28 Feb 2020 17:11:49 GMT

Presumably they are a business seller with an email address on their listing, use that.

Re: messages with attachment not getting there

plum993 — Fri, 28 Feb 2020 17:15:30 GMT

If your asking about items to buy via messages then ebay do block them to avoid off ebay deals.

Re: messages with attachment not getting there

yattyyak — Fri, 28 Feb 2020 17:16:12 GMT

no not all business

Re: messages with attachment not getting there

pixiesen2012 — Fri, 28 Feb 2020 17:27:32 GMT

so what are you trying to send to the seller?

I could understand if it was a business seller selling made to order items,

but what are you trying to send to a private seller?

Re: messages with attachment not getting there

yattyyak — Fri, 28 Feb 2020 17:31:06 GMT

just a picture or a drawing , not all are buisness sellers but i will now go down the email route as you say if is a buiness seller and has email address ,, but i shouldnt have to

Re: messages with attachment not getting there

pixiesen2012 — Fri, 28 Feb 2020 17:36:17 GMT

why are you sending a seller a drawing?

ebay don't allow contact before an item has been sold,

have you bought something that you want modified in some way?

Re: messages with attachment not getting there

papso22 — Fri, 28 Feb 2020 18:47:10 GMT

So why are you sending them a message with what you want? That sounds like a business seller offering choices, something a private seller doesn't do.

Re: messages with attachment not getting there

yattyyak — Fri, 28 Feb 2020 20:03:43 GMT

No , if I want a bespoke item cut to my size , says send a message and you can attach pics , they then list item to my spec . Not asking to buy out side eBay that’s a different question .

Re: messages with attachment not getting there

yattyyak — Fri, 28 Feb 2020 20:04:38 GMT

Why have they got to be a business seller ?

Re: messages with attachment not getting there

pixiesen2012 — Fri, 28 Feb 2020 20:09:19 GMT

because private sellers are people selling their own unwanted personal possessions, so you can't send them a picture of the thing you want them to make!

Re: messages with attachment not getting there

pixiesen2012 — Fri, 28 Feb 2020 20:10:35 GMT

in that case they should be registered as a business seller and their contact details will be on their listings

Re: messages with attachment not getting there

yattyyak — Fri, 28 Feb 2020 20:19:31 GMT

Well there not ,so that doesn’t help in the slightest and I couldn’t care if they are a business seller or not .

Re: messages with attachment not getting there

yattyyak — Fri, 28 Feb 2020 20:25:21 GMT

Can ad I can send pics photos between others accounts so that’s not correct . Are you actually talking fact or just making it up

Re: messages with attachment not getting there

papso22 — Sat, 29 Feb 2020 07:19:28 GMT

We are not saying you can't as in physically impossible, although it seems in this particular case you are finding it impossible and we don't know why, but 'can't' in the sense that private sellers will not need this information, and if they do, they are really a business seller registered with the wrong sort of account. A properly registered business seller will have other ways of contacting them on their listing, a legal requirement, and the solution I gave you in the first place.

Re: messages with attachment not getting there

pixiesen2012 — Sat, 29 Feb 2020 08:48:51 GMT

well ebay cares, and they won't let you send them the picture

Re: messages with attachment not getting there

yattyyak — Sat, 29 Feb 2020 10:22:09 GMT

Just sent pics photos to other accounts so does work regardless of account . Business sellers don’t necessarily have business accounts there loads of men in their sheds will do bespoke work