Question Re: commit to buy in Member To Member Support DO NOT DELETE

commit to buy

brg6566 — Sat, 01 Feb 2020 17:05:01 GMT

What is this Ebay con, whereby you click on an item and it automatically says you have committed to buy evem though you have not gone to the checkout basket, or given the opportunity to emove said item from baskek? The help says you can cancel within an hour, which I did after 10 mins and it said too late.

Re: commit to buy

pixiesen2012 — Sat, 01 Feb 2020 17:15:50 GMT

if you click 'buy it now' you have committed to buy the item

if you are not sure whether you want to buy it, don't use the 'buy it now' use the 'add to basket'

Re: commit to buy

brg6566 — Sun, 02 Feb 2020 11:01:01 GMT

My message to Ebay on this issue is as follows;
The problem with the simple ‘Buy it Now’ notice is that it heads up the page and is very bold. It does not have a warning notice to alert you that you are entering into a contract, simply as it is not an auction and you have not entered your CC details to complete any transaction, therefore believe you cannot be committed. This is not an auction of an item but a shopping item of low value.

I think the Ebay listings of such are completely misleading and should cease immediately.

Re: commit to buy

arkwebus — Sun, 02 Feb 2020 11:07:33 GMT

You are not speaking to eBay here! They do not read the posts and they do - I believe - discourage suggestions as to how to run their business.

Most of us - I think - cope well with "Buy it Now" which is a useful method of buying things that you need rather than - perhaps - "want".

Many BINs are put in by businesses and they will have a contact and may cancel the sale. If they are UK businesses then if you have bought you can return

@brg6566

Re: commit to buy

corred — Sun, 02 Feb 2020 11:10:16 GMT

@brg6566

You cannot win by clicking on an item......you can if you click Buy Now

This sounds like you are using an app...in which case you need to be very careful what you select

The 1 hour is nonsense...........the seller is charged as soon as a liting ends

• There is NO RIGHT OF CANCELLATION on eBay
•
• You can ask the seller, but they have already been charged fees & may have lost other potential buyers as a result of your actions so they may not agree
•
• If the seller was a UK registered business then you will have the right to return the goods by a tracked service at your own expense for a refund
•
• Bidding is a serious matter & changing your mind simply is not grounds to cancel
•
• It is likely that the seller will open an unpaid case to get their fees refunded & you would then earn an unpaid strike.......
•
• If that happened again within 12 months then many sellers will refuse to deal with you

Re: commit to buy

captain*obvious — Sun, 02 Feb 2020 11:11:00 GMT

What did you think BUY IT NOW meant?

Which of those three words was misleading to you?

Re: commit to buy

corred — Sun, 02 Feb 2020 11:11:33 GMT

If you click Buy Now then to me it's obvious....you are committing to do just that & BUY

Re: commit to buy

brg6566 — Sun, 02 Feb 2020 11:16:26 GMT

The item purchased was a £2 plastic connector and should not be listed as an auction item at all. `The Ebay listing for such an item is misleading. The wording also tells you you can cancel within an hour, which I did, but then am informed this only applies in the US and not the UK. Again misleading. Clearly you work for Ebay and do not see the implications this gives rise to.

Re: commit to buy

brg6566 — Sun, 02 Feb 2020 11:22:37 GMT

You clearly do not understand the point I have made to Ebay.

Re: commit to buy

corred — Sun, 02 Feb 2020 11:46:40 GMT

@brg6566

NOBODY on the forums works for eBay.....we are all members like you....personally buying & selling here for 22 years

When reading rules/policies it is important to do so on the site you are using....different countries have different rules

The one you mention for example...applies to the US not UK.......equally there are rules on the UK which do not apply to the USA.....and while on the UK site sellers must accept Paypal....this is not the case on the German site.......consumer law changes from country to country as therefore does eBay policy