Question Re: Item in Member To Member Support DO NOT DELETE

Item

natalijstarikov-0 — Thu, 30 Jan 2020 19:24:15 GMT

Hello
I have a problem with one seller
Can you Will help me if possible
Thanks

Re: Item

1956glyn — Thu, 30 Jan 2020 19:25:34 GMT

if you can give us details of exactly what your problem is with the seller......then the appropriate advice can be offered without us guessing

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john1297576 — Thu, 30 Jan 2020 19:26:38 GMT

How? If you don't explain then no one knows what the problem is and whether it is something we can give advice on.

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tressygirl — Thu, 30 Jan 2020 19:27:13 GMT

Sure ! What happened with this seller?

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plum993 — Thu, 30 Jan 2020 19:28:56 GMT

When you pay with paypal you get ebay/paypal buyer protection see here,http://pages.ebay.co.uk/ebay-money-back-guarantee/

Re: Item

natalijstarikov-0 — Thu, 30 Jan 2020 19:34:53 GMT

The saller have been send to me item but I not receive them. I contact with seller they Just tell me that I need to wait more than 4 months but Steel nothing . No item no refund
And I can't open case on ebay because is to late

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natalijstarikov-0 — Thu, 30 Jan 2020 20:02:12 GMT

Seller id is
shanghai.vzu

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natalijstarikov-0 — Thu, 30 Jan 2020 20:06:46 GMT

Thanks. but I can't find this Item on my purchases list

Re: Item

plum993 — Thu, 30 Jan 2020 21:25:15 GMT

When you pay using paypal the transaction details remain in your paypal account and from there you can report either item not received or item not as described with paypal,escalating to a claim asap and within 20 days

@natalijstarikov-0

Re: Item

plum993 — Thu, 30 Jan 2020 21:31:47 GMT

The seller wanted to delay you opening a case and avoid having to refund you.

See my other post here about opening a paypal case reporting item not received using the resolution centre in your paypal account to get a refund.No need to contact the seller any more