Question Re: EBAY TERMS "FOR PARTS OR NOT WORKING" in Member To Member Support DO NOT DELETE

EBAY TERMS "FOR PARTS OR NOT WORKING"

takaratakarakhalid — Fri, 25 Oct 2019 11:21:56 GMT

YOU MILLIONS OUT THERE;

I REFER TO THE EBAY TERMS "FOR PARTS OR NOT WORKING"

WHAT DO EBAY REALLY MEAN BY THIS TERM AND HOW MANY PEOPLE ---BUYERS---ACTUALLY UNDERSTAND THIS TERM

THAN---WHAT RIGHTS DO "SELLERS" HAVE WHEN THEY LIST AN ITEM "FOR PARTS OR NOT WORKING"

FOR SELLERS;

WHEN A SELLER LISTS AN ITEM "FOR PARTS OR NOT WORKING"

[1] DOES THE ITEM HAVE TO BE COMPLETE--WITH NO PARTS MISSING

OR DOES ONE TAKE IT FOR GRANTED THAT THERE ARE GOING TO BE DENTS AND SCRATCHES OR PARTS MISSING

[2] DOES THE SELLER HAVE TO LIST ANY OR ALL FAULTS VISIABLE TO HIM

[3] DOES THE SELLER HAVE ANY RIGHTS TO STAND HIS GROUND FOR FURTURE RETURNS FOR PARTS MISSING OR OTHER FAULTS WITH THE ITEM

[4] DOES EBAY EXPLAIN FULLY WITHOUT PREJUDICE ---THE DOO'S AND DONTS ---IN THIER TERMS AND CONDITIONS ---WITH RELATION TO "FOR PARTS OR NOT WORKING"

[5] THIS IS VERY CONFUSING AND MAKES LIFE DIFFICULT FOR SELLERS---EVEN EBAY AGENTS CANNOT EXPLAIN FULLY---EVERY ONE OF THE AGENTS HAS A DIFFERENT OPNION/STORY/ OR OTHERWISE ---I AM NOT SURE

I AM CONFUSED---WOULD WECOME FEEDBACK---

many thanks

Re: EBAY TERMS "FOR PARTS OR NOT WORKING"

redwick1 — Fri, 25 Oct 2019 06:18:42 GMT

Please do not write in capitals it is hard to read.

When you list you have to list it as it is.

If there are parts missing then you should say so even if the item is being sold for parts only

The missing part may be just the bit the buyer wants

Members dont take for granted anything on a description

It should be described exactly and any defects pointed out and photos taken if possible

It would be better if you told us the problem so we can give a better reply

Actually there are not millions of us out here

Just a few poor souls who do their best to help members with problems

Re: EBAY TERMS "FOR PARTS OR NOT WORKING"

pixiesen2012 — Fri, 25 Oct 2019 06:19:03 GMT

it's quite clear:-

https://www.ebay.co.uk/pages/help/sell/contextual/condition_1.html

the seller has to list any defects/missing parts

if the buyer opens a case about an issue you haven't described, the buyer will win

it's also quite clear that people who are trading have to have a business account

http://pages.ebay.co.uk/help/policies/business.html#listings

The Unfair Commercial Practices Directive (April 2008) makes it an offence in the UK for a business to falsely represent itself as a private individual. So if you are misleading potential buyers into thinking that you are a private individual when you are in fact a business seller (ie: by not registering as a business seller with eBay), you will be breaking the law.

use this link to upgrade:-

Upgrade to a Business Account

Re: EBAY TERMS "FOR PARTS OR NOT WORKING"

redwick1 — Fri, 25 Oct 2019 06:20:01 GMT

To add
Go to the top right of your post then Options then Edit and take out that personal information (the email address) before ebay do.
It is not allowed on here and not safe for you

Re: EBAY TERMS "FOR PARTS OR NOT WORKING"

red_magpie — Fri, 25 Oct 2019 08:36:30 GMT

Selling items as "for parts or not working" is a minefield.

Some buyers don't even read, let alone understand, the definition. Others understand it all too well, and will exploit any excuse to claim a refund if they find they can't repair the item.

Sellers' only protection against false money back guarantee cases is to make absolutely no claims about the condition of the item. If you try to explain what parts are present or missing, or what 's working and what isn't, all the buyer has to do is claim that something which was described as being present or working isn't. EBay will accept their word, and order a refund.

The obvious downside is that it will sell for far less than it may have done if the seller could have given a full and accurate description of the faults. This is just in the nature of eBay.

Re: EBAY TERMS "FOR PARTS OR NOT WORKING"

plpmr — Fri, 25 Oct 2019 10:03:28 GMT

while already mentioned it must also be noted that buyers have virtually unlimited rights when buying from you as you are clearly an unregistered business seller.

So even if you won an eBay dispute the buyer could go to, for example, trading standards and win - most likely at great cost to you.