Buyer Protection is coming

uk-news@ebay — Thu, 30 Jan 2025 11:33:40 GMT

Dear Sellers,

You may have already heard the exciting news – buyers will soon benefit from a brand new protection every time they shop on eBay. This will come at no extra cost to business sellers or your buyers, and is part of our efforts to make eBay the best marketplace for our community. Starting from 4 Feb, Buyer Protection will be included on purchases on ebay.co.uk to give buyers more confidence and security when they shop.

How this helps your business

For business sellers, Buyer Protection will be included on your listings for free. This way, your buyers get the protection without the cost. With this, all buyers and sellers will get 24/7 customer support, where you can connect with a real person by phone whenever you need, or start a chat to get quick answers.

We’ve also still got you covered with secure transactions, thanks to payments that are encrypted end-to-end and handled by our trusted payment partners.

To help drive sales to your business, Coupons, Multi-buy, and other discount tools are now only available to business sellers. You can also look forward to more exclusive benefits in the future.

Learn more about Buyer Protection

topic Buyer Protection is coming in January 2025 Seller Update

Buyer Protection is coming

How this helps your business

Changes for private sellers