https://community.ebay.co.uk/t5/Community-Platform-Discussion/Unresponsive-Seller/m-p/7994704#M4397 <P>I bought a model car back in October.</P> <P>It was intended as a gift, but when it arrived, the transfers were not applied correctly, and it looked awful. Obviously, I couldn't give it as a gift.</P> <P>I contacted them immediately with photographs showing the problem, and requested a return, but they kept offering me a discount instead. I didn't realise there was a time limit on returns, and I realise now that they did and were just playing a waiting game, until it was too late for me to do anything.</P> <P>I have tried to contact Ebay but keep getting useless Bots, so I have given up trying to return the item, and I am posting this as a warning to other buyers instead.</P> <P>&nbsp;</P> <P>&nbsp;</P> Fri, 06 Feb 2026 14:22:07 GMT spookeyprism 2026-02-06T14:22:07Z https://community.ebay.co.uk/t5/Community-Platform-Discussion/Unresponsive-Seller/m-p/7994704#M4397 <P>I bought a model car back in October.</P> <P>It was intended as a gift, but when it arrived, the transfers were not applied correctly, and it looked awful. Obviously, I couldn't give it as a gift.</P> <P>I contacted them immediately with photographs showing the problem, and requested a return, but they kept offering me a discount instead. I didn't realise there was a time limit on returns, and I realise now that they did and were just playing a waiting game, until it was too late for me to do anything.</P> <P>I have tried to contact Ebay but keep getting useless Bots, so I have given up trying to return the item, and I am posting this as a warning to other buyers instead.</P> <P>&nbsp;</P> <P>&nbsp;</P> Fri, 06 Feb 2026 14:22:07 GMT https://community.ebay.co.uk/t5/Community-Platform-Discussion/Unresponsive-Seller/m-p/7994704#M4397 spookeyprism 2026-02-06T14:22:07Z https://community.ebay.co.uk/t5/Community-Platform-Discussion/Unresponsive-Seller/m-p/7994730#M4398 <P>Too late to take any action under eBay's (Not as described) 30 day Money Back Guarantee --- you<U> <STRONG>may</STRONG></U> still be in time to try for a refund case through your Bank/Card payment issuer ?.</P> <P><A href="https://pages.ebay.co.uk/ebay-money-back-guarantee/" target="_blank" rel="nofollow noopener noreferrer">https://pages.ebay.co.uk/ebay-money-back-guarantee/</A></P> <P>&nbsp;</P> Fri, 06 Feb 2026 12:22:37 GMT https://community.ebay.co.uk/t5/Community-Platform-Discussion/Unresponsive-Seller/m-p/7994730#M4398 fargvs 2026-02-06T12:22:37Z