topic Re: Restricted items application in Community Platform Discussion

Restricted items application

bikeruk — Thu, 16 May 2024 19:45:17 GMT

Hi I Applied to sell Vapes and my Application got rejected after waiting 3 Weeks

They say you need business eBay Acc - I have one

Good standing in eBay- I am

Registered to Uk - I am

What other criteria could they Reject me on????

Also can you re-apply after a specified time period??

Thanks All

Re: Restricted items application

qiy5701 — Mon, 01 Sep 2025 02:14:57 GMT

Have you solved your problem? Did you reapply and got approved?

Re: Restricted items application

bikeruk — Mon, 01 Sep 2025 03:04:16 GMT

Hi mate

No I haven't to be honest I gave up trying to sell vapes on Ebay

Re: Restricted items application

tressygirl — Mon, 01 Sep 2025 04:18:41 GMT

@bikeruk wrote:
Hi mate

No I haven't to be honest I gave up trying to sell vapes on Ebay

Are you trying to sell disposable/ single use vapes? A ban for these came in on June 2025.

For other types of vaping products, you must have an effective age verification process, include specific legal text in your listings, and comply with regulations on nicotine strength and container size.

If the above is not the case, have you asked Customer Services what are the requirements?

This is the easiest and quickest way to contact eBay Customer Services, for a Call Back option.

https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid

Lines open for ' live agents' 8 a.m. - 10 p.m. on weekdays

9 a.m. - 6 p.m. on weekends.

Automated agents will be available on chat outside of the above hours.

I recommend contacting CS first thing in the morning as there's more chance of Dublin answering.

@bikeruk
@bikeruk

Re: Restricted items application

bikeruk — Mon, 01 Sep 2025 04:42:18 GMT

Hi tressygirl

Yes I was going sell disposable vapes that was over a year when they was legal 🙂

Yes I had the age verification in place via Ebay 3rd party partner

But still got rejected

Regards

Bikeruk

Re: Restricted items application

tressygirl — Mon, 01 Sep 2025 04:49:01 GMT

You are not able to sell disposable vapes now on eBay as said, as from June this year.

If any are showing for sale, they have slipped the net and become listed, with over 7 billion items on eBay at any one time, it's impossible to check each and every one so some will become listed.

eBay also rely on members to report listings, there's a report function the ? mark bottom right of every listing, to report any item breaking selling regulations.

@bikeruk

Re: Restricted items application

bikeruk — Mon, 01 Sep 2025 04:52:57 GMT

Hi tressygirl

Im aware they are illegal now they was not illegal when I applied in 2024 lol

Regards

BikerUk

Re: Restricted items application

tressygirl — Mon, 01 Sep 2025 04:56:08 GMT

Aaah apologies crossed wires here, I thought you were asking how to apply to sell vapes, I asked if they were disposable as these are now banned, you did say in a post above .... I was going to sell disposable... so I thought you were not aware of this ruling.

As said crossed wires, but contact CS if you wish to sell Non disposable ones, and the requirements needed.

@bikeruk

Re: Restricted items application

bikeruk — Mon, 01 Sep 2025 05:05:11 GMT

Its all good 🙂

I just checked the requirement page on ebay site

They removed the no reapply part do i night try in future again to sell liquids

Bikerguy

Re: Restricted items application

tressygirl — Mon, 01 Sep 2025 05:12:51 GMT

Excellent, glad it's all sorted ! 😊

@bikeruk