topic Re: My Item Description Looks Weird! in Community Platform Discussion

My Item Description Looks Weird!

pastperfectjewellery — Tue, 01 Oct 2024 11:29:10 GMT

What has happened with item descriptions? Has the formating been updated by a two year old?!?

The problem i: Words at the end of des

scription lines are being split over t

wo lines, as demonstrated above.

Have tried correcting, but the split words just shift to others.

The problem ii. My listing contains two, part duplicated, descriptions The first is on a black background, containing the split words. The second is on a white background, but my description is incomplete.

Any advice would be much appreciated, (before I end the listing and put the item on Etsy?)

Thanks!

Re: My Item Description Looks Weird!

deejohn1957 — Wed, 02 Oct 2024 01:17:23 GMT

got similar problem since eBay changed listing format last week. Descriptions for buyers not in the same format as I listed and will be difficult for buyers to view. Have contacted eBay but got no real answer just it will be sorted with no time frame

Re: My Item Description Looks Weird!

pastperfectjewellery — Thu, 03 Oct 2024 12:23:50 GMT

I couldn't get past the automated assistant to ask eBay about it. Eventually used AI and tweaked it, which has more or less solved the problem. A pain, though! Thanks for your reply. Much appreciated!