https://community.ebay.co.uk/t5/Buying/Incomplete-Order-1-out-of-2-sent/m-p/7917038#M78546 <P>Spot on !&nbsp; They are not then a new seller but may not know how to make that partial refund, so if you message and explain how to manage this,&nbsp; and as you say,&nbsp; give them 24 hours to work that one out ( easy when you know how!&nbsp;<span class="lia-unicode-emoji" title=":hugging_face:">🤗</span> ),&nbsp; no partial , it's then no more messaging, case opened,&nbsp; and escalate if necessary.</P> <P>&nbsp;</P> <P><a href="https://community.ebay.co.uk/t5/user/viewprofilepage/user-id/1265227">@bigbars</a>&nbsp;</P> Sun, 24 Aug 2025 16:57:00 GMT tressygirl 2025-08-24T16:57:00Z