https://community.ebay.co.uk/t5/Buying/Incomplete-Order-1-out-of-2-sent/m-p/7916995#M78539 <P>Hi, a bit of advice please.</P><P>I ordered 2x items from a seller, they only dispatched 1x item.&nbsp;</P><P>&nbsp;</P><P>Giving me worrying vibes as first they said they would check into the order, then said they will arrange a refund as they have no more. Then asked if I know how to do a partial refund.</P><P>This was yesterday afternoon, I provided the steps and the link to the help page, to which they said they would get it done. But still not done, 24hrs later.</P><P>&nbsp;</P><P>Does anyone have any advice on what to do ?</P><P>&nbsp;</P><P>I want to keep the 1x item, but from what I recall, a return would require me to send back the 1x item for a full refund wouldn't it as I do not see an option in help for missing item or to request a partial refund as I understand this is only initiated by the seller.</P> Sun, 24 Aug 2025 14:08:41 GMT bigbars 2025-08-24T14:08:41Z