https://community.ebay.co.uk/t5/Buying/What-has-RUINED-eBay-for-you-and-how-would-you-improve-it/m-p/7762201#M72712 <P>Indeed, it's obvious, that they are not interested in sellers, or buyers, it's also obvious, that nobody with any clout, is either, or both, a buyer &amp;/ or seller. It's also obvious, that their I.T. department is focussed on neither. If they did U.A.T. - User Acceptance Testing, all these idiosynchrasies, glitches, bugs etc. would be ironed out BEFORE the changes are rolled out on the LIVE system. If someone at least familiar with the processes &amp; procedures, of buying &amp;/ or selling, testing within the parameters, while exercising every variable, were to analyse the outputs against certain protocols, none of us, would have a single thing to complain about - except rogue sellers/ buyers! They do not do bug-fixes until it's broken beyond repair &amp; turned people away in droves - If, when we complain about reduced/ deleted functionality, they did a change control to make it as it was, or, improve it, we wouldn't be in this mess - that "listening to users" thing, is non-existent, here. They do not do regression testing, either, nor do they they even have focus groups - whereby potential changes can be debated upon, by both buyers &amp; sellers, on their merits &amp; their impacts, again, BEFORE being rolled out on the LIVE system. I'm very good at noticing when there is a complete lack of care - my entire family is as toxic as they come - I've had no choice but to notice, eBay's complete lack of care this last two years - it's taken this long, for me to become completely &amp; utterly fed up, to the back teeth, with their lack of care, lack of interest in &amp; involvement with the people that create their revenue. Reputation is everything - eBay's, is currently residing in the porcelain hotline to God.</P> Sun, 02 Feb 2025 15:41:52 GMT eternalgazeratstars 2025-02-02T15:41:52Z