topic Re: custom postage in Seller Central

custom postage

andy20678 — Thu, 21 May 2026 20:52:32 GMT

I listed 2 items in the same category and 1 was custom postage and the other was Special delivery. does anyone know why?

Re: custom postage

jonatjonatjonat — Thu, 21 May 2026 20:59:30 GMT

Price difference? Was one over £20 and one under?

Re: custom postage

andy20678 — Thu, 21 May 2026 21:03:44 GMT

no both where under £20

Re: custom postage

1902elder — Thu, 21 May 2026 22:39:55 GMT

If you are selling with simple delivery, buyer is able to choose postage service.

Re: custom postage

andy20678 — Thu, 21 May 2026 23:11:23 GMT

but how can i sell 2 of the same kind of thing with both simple delivery and custom postage

Re: custom postage

sml192 — Thu, 21 May 2026 23:55:00 GMT

@andy20678 wrote:
no both where under £20

If they were both under £20 then you should have been able to choose either Custom Postage or Simple Delivery for each. Have you tried revising the one tjat is listed with Simple Delivery you see if you can change it to Custom Postage?

Re: custom postage

andy20678 — Fri, 22 May 2026 09:18:25 GMT

tried but can't change it to custom postage

Re: custom postage

suelel1968 — Fri, 22 May 2026 11:53:54 GMT

@andy20678 you have to set the simple delivery to large letter. The custom box should then come up. If that doesn't work, post a screenshot.