Refund unused postage label.

millcottage — Tue, 31 Mar 2026 16:06:31 GMT

I sold an item today (value sold £150) and postage used was simple delivery. EBay charged me £3.45 postage and sent me a QR code for label (get printed at post office).

Now buyer has told me his address on eBay is incorrect and asked if he could send me cost of postage and I pay for postage with correct address.

However I have canceled order - he was refunded £150 - but I’m still charged the £3.45.

Now re-listed and he has purchased again with correct address.

How do I get the unused £3.45 label refunded that has his wrong address on it?

Thanks

Re: Refund unused postage label.

millcottage — Tue, 31 Mar 2026 16:23:47 GMT

To be exact postage cost was £3.42

Re: Refund unused postage label.

roger_roger_over_and_nowt — Tue, 31 Mar 2026 16:52:36 GMT

https://www.ebay.co.uk/claims/simple-delivery/refund/seller

topic Re: Refund unused postage label. in Seller Central

Refund unused postage label.

Re: Refund unused postage label.

Re: Refund unused postage label.