topic Notification Bell Not Working Or Another EBay Change? in Seller Central

Notification Bell Not Working Or Another EBay Change?

keepsakesandkollectables — Thu, 26 Mar 2026 19:38:29 GMT

When selling items especially via best offer I usually get the notification bell lighting up with a red dot to show new traffic, the same as when I get messages.

However I am now not getting any of these & my offers are only appearing on the overview page in the section that normally says things like " All caught up" or "Send offers" etc.

Also am not getting messages on best offers from buyers either.

Is this a glitch or another ebay change?

Any help would be gratefully received as I don't want to keep switching pages to see if I have offers etc.

Re: Notification Bell Not Working Or Another EBay Change?

keepsakesandkollectables — Fri, 27 Mar 2026 19:26:56 GMT

A little update, I am still having the same issues as per my OP.

Contacted Ebay for help & they went though a few things ( As in enable / disable this & that ) all to no avail as the issue remains & they had sent it off for someone to look at ( Whatever that means ).

Inn the meantime, I am getting nowhere fast, if any has had the same or having the same issues, could you please help / advise.

Thank you.

Re: Notification Bell Not Working Or Another EBay Change?

eastern-lights — Fri, 27 Mar 2026 21:54:49 GMT

You probably have, but have you checked your communication preferences?

https://commspreferences.ebay.co.uk/commsprefs

I suddenly stopped getting emails to tell me items had sold, and I found the selling preference had got un-ticked.

Re: Notification Bell Not Working Or Another EBay Change?

keepsakesandkollectables — Sat, 28 Mar 2026 12:09:11 GMT

Thank you for the reply, greatly appreciated.

Yes I have checked all my preferences, in fact I went so far as to make sure every single option was ticked & updated, but it did not help & still the same.