topic Re: Purchace issue in Seller Central

Purchace issue

linds_hepworth — Mon, 16 Mar 2026 18:29:14 GMT

My listing is not allowing a buyer to purchase and is getting message to say i don't post to Cornwall.

I have selected UK delivery and there are no restrictions to UK in my listing.

How do I enable the buyer to purchase my product?

Re: Purchace issue

**peaseblossom** — Mon, 16 Mar 2026 19:02:40 GMT

Try putting their ID on your exemption list to remove any blocks:
https://www.ebay.co.uk/bmgt/ExemptBuyers

Re: Purchace issue

linds_hepworth — Mon, 16 Mar 2026 19:12:23 GMT

I'll give it a try.
Thank you

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Re: Purchace issue

simplyessential_uk — Tue, 17 Mar 2026 10:54:02 GMT

Ive put one of your items in my basket and changed to a cornwall postcode and no issues

Re: Purchace issue

4_bathrooms — Tue, 17 Mar 2026 13:10:14 GMT

@simplyessential_uk wrote:
Ive put one of your items in my basket and changed to a cornwall postcode and no issues

I've tried a TR22 (Isles of Scilly) postcode on all three of the OP's items just in case it was a local Evri exclusion but they're all showing as Royal Mail so no apparent issue there.

@linds_hepworth - do you see any entries on this page?