topic Re: Items not recived in Seller Central

Items not recived

andy20678 — Thu, 12 Mar 2026 22:06:50 GMT

if items from a seller do not come on the last day of delivery how many days after the last est delivery day is the best time to say items not recived

Re: Items not recived

**peaseblossom** — Thu, 12 Mar 2026 22:08:06 GMT

Give it until the next day and then report not received.

Re: Items not recived

1902elder — Fri, 13 Mar 2026 00:07:59 GMT

I would give it at least a couple more days, deliveries by Royal Mail and Evri are tending to be delivered late, but this is not the fault of the seller, so I would suggest being more patient.

Re: Items not recived

neovass0 — Fri, 13 Mar 2026 01:45:42 GMT

I agree, if you see the item has been dispatched and it hasn't been delivered yet, just be patient. The postage delays have been well documented. Just this week, I had a tracked 48 small parcel arrive after ten days and didn't chase the seller about it. Tracking showed it as accepted at the parcel shop the day after I ordered, so ultimately the delivery time was out of their control. If an item doesn't arrive, the buyer will absolutely be refunded, so that isn't a worry. I have even opened item not received cases after 21 days (I think you have up to 30 after dispatch ? to do so, if needed).

If I start discussing the estimated delivery dates, it will turn into a rant, lol. They can be unrealistic and create false expectations. I have a three day dispatch time, and after a weekend there are often cases where the last estimated arrival date, is actually the day before I need to actually send it out, if that makes sense, lol. I even had a sale just before midnight recently, yet the estimated earliest possible date of delivery was actually the next day !!!!!