https://community.ebay.co.uk/t5/Seller-Central/Yet-another-Simple-Delivery-shipping-label-refund-problem/m-p/7963389#M763123 <BLOCKQUOTE><HR /><a href="https://community.ebay.co.uk/t5/user/viewprofilepage/user-id/3126633">@jimthing</a>&nbsp;wrote:<BR /><P>(again please don't respond with irrelevant text when you don't understand the issue. <span class="lia-unicode-emoji" title=":face_with_rolling_eyes:">🙄</span>)</P><HR /></BLOCKQUOTE><P>On the contrary, I&nbsp; understand the issue perfectly.&nbsp; What I don't understand is the idiotic overly complicated way that eBay seems to be going about this!&nbsp;</P><P>&nbsp;</P><P>Buyer pays £x amount.</P><P>Ebay then deducts £y amount to cover the BPF and the cost of the postage label and pays the balance £z to the seller.</P><P>&nbsp;</P><P>If an order is then cancelled It should just be a simple matter of reversing,or cancelling, the payout to the seller and then refunding that amount to the buyer together with the amounts deducted.</P> Thu, 27 Nov 2025 00:44:12 GMT sml192 2025-11-27T00:44:12Z