https://community.ebay.co.uk/t5/Seller-Central/Yet-another-Simple-Delivery-shipping-label-refund-problem/m-p/7963327#M763102 <P><EM><STRONG>'What incentive is there in a seller canceling orders for buyers, if we are going to be waiting AN AGE for the postage on the original order (which we didn't ask for!) to be rightfully refunded by Ebay??'</STRONG></EM></P><P>&nbsp;</P><P>You would think If an order has to be cancelled because of an address problem (or any issue from the<STRONG> buyer's</STRONG> side) the postage ought to be automatically refunded back to the seller.</P><P>&nbsp;</P><P>Unfortunately, eBay is not differentiating between a label that is cancelled for a 'legitimate' reason, and a label cancelled just because a seller wants to avoid using Simple Delivery... so, any seller requiring a postage refund for any reason, has to fill in that ludicrous, long-winded form.</P><P>&nbsp;</P><P>It would be interesting to know how much money eBay has retained from Simple Delivery labels that have not been used and were never refunded, for one reason or another...</P> Wed, 26 Nov 2025 22:20:57 GMT department28 2025-11-26T22:20:57Z