topic Re: Yet another...Simple Delivery shipping label refund problem! in Seller Central

topic Re: Yet another...Simple Delivery shipping label refund problem! in Seller Central https://community.ebay.co.uk/t5/Seller-Central/Yet-another-Simple-Delivery-shipping-label-refund-problem/m-p/7963285#M763096 That can't be the system here as it would be completely stupid!  So before a seller can ever cancel an order (literally within 1-minute of an order coming in!) Ebay are now automatically charging for labels that never need to be created in the first place as the seller is cancelling the order straight away – but only if the seller offers free postage as part of the price rather than the buyer paying for the label!?  Can such a stupid system possibly be true? What incentive is there in a seller canceling orders for buyers, if we are going to be waiting AN AGE for the postage on the original order (which we didn't ask for!) to be rightfully refunded by Ebay?? The seller may as well ship the item to the wrong address, it shows as delivered, then move on with their lives without any mucking-around! And not automatically refunded either, but by using the same form I had to use when I had to pay the shipping myself (outside of SD, on an order that was slightly over Ebay's allowed weight after boxing it up!) – I had to wait well over the  14-days they state on the form to be refunded AND call Ebay 3 times to get it refunded after 40 DAYS! If so, then this SD system is becoming a complete joke with Ebay WRONGFULLY holding sellers funds on shipping costs for shipments that never happen!  Wed, 26 Nov 2025 20:27:50 GMT jimthing 2025-11-26T20:27:50Z