https://community.ebay.co.uk/t5/Seller-Central/Buyer-says-watch-does-not-fit/m-p/7956996#M761963 <BLOCKQUOTE><HR /><a href="https://community.ebay.co.uk/t5/user/viewprofilepage/user-id/11898585">@fredley1234</a>&nbsp;wrote:<BR /><P>Is he able to open a second refund request after one is closed?</P><HR /></BLOCKQUOTE><P>I'm not entirely sure. I know a buyer can only open one "item not as described" return case and one "remorse" return case. However, as remorse returns do not fall under the remit of eBay's Money Back Guarantee I <EM>think</EM> a buyer can open a remorse return and if that return is closed by the seller the buyer can still open an INAD return under the MBG.&nbsp;</P><P>&nbsp;</P><P>Even if the buyer can't open another return "request" via eBay there is nothing stopping them filing a dispute with their payment provider - this is something they can do up to 120 days following the sale if they used a debit or credit card to fund their purchase. If the buyer filed such a dispute claiming the watch wasn't as described you would almost certainly lose the dispute, the watch and the money.</P> Thu, 13 Nov 2025 14:39:13 GMT 4_bathrooms 2025-11-13T14:39:13Z