https://community.ebay.co.uk/t5/Seller-Central/Simple-Delivery-Unused-Postage-Label-Refund-eBay-not-paying-out/m-p/7951477#M760851 <P>Simple Delivery for light, low value items is a nightmare. I sell something for a few pounds, eBay automatically charge me £2.72 for the label even though the item would only cost me £1.55. So I pay the £1.55 and complete a refund request for the £2.72 postage label.</P><P>&nbsp;</P><P>I sent in a request on 2nd October. I'm still waiting for the money. Just spoken to THREE different eBay agents - none of them have any clue what's going on. I was even fobbed off with the assertion that "It's standard Royal Mail waiting time." No, it's not! Royal Mail refund A MAXIMUM of 14 calendar days from the date the postage label expires. So, in practice I get my money back well within three weeks. This is now being escalated, which can take another five working days apparently.</P><P>&nbsp;</P><P>Not a clue. They have my money and are not refunding it. Anyone else had this?</P> Sat, 01 Nov 2025 19:08:11 GMT patrcl-8083 2025-11-01T19:08:11Z