topic Re: Simple Delivery workaround method and question in Seller Central

topic Re: Simple Delivery workaround method and question in Seller Central https://community.ebay.co.uk/t5/Seller-Central/Simple-Delivery-workaround-method-and-question/m-p/7946431#M759789 Simple Delivery covers sellers for loss or damage in transit for up to £750.   Buyer has to open the correct case, ie. a "not received" case for loss, or a return using the reason "Item damaged".   Sellers can opt out of SD for items over £750.   Or if the item is sent using the wrong label, one bought outside the SD system you can mark the item as dispatched by opening the original SD label.    Add the new tracking number via View Order Details > Postage > Track Package > dropdown arrow > Add Tracking on a desktop browser.   If seller paid for the original label you can cancel it here: <A href="https://www.ebay.co.uk/claims/simple-delivery/refund/seller" target="_blank" rel="noopener">https://www.ebay.co.uk/claims/simple-delivery/refund/seller</A> Or if the buyer paid for it it will be automatically refunded to them in 30 days.   Here's info on receiving payments: <A href="https://www.ebay.co.uk/help/selling/getting-paid/payouts-work-managed-payments-sellers?id=4814&st=3&pos=5&query=How%20payouts%20work%20for%20managed%20payments%20sellers&intent=payments&lucenceai=lucenceai&docId=HELP1448" target="_blank">https://www.ebay.co.uk/help/selling/getting-paid/payouts-work-managed-payments-sellers?id=4814&st=3&pos=5&query=How%20payouts%20work%20for%20managed%20payments%20sellers&intent=payments&lucenceai=lucenceai&docId=HELP1448</A>       Wed, 22 Oct 2025 12:36:31 GMT **peaseblossom** 2025-10-22T12:36:31Z