https://community.ebay.co.uk/t5/Seller-Central/Item-not-received/m-p/7938677#M758199 <P>Thanks for the advice. To be honest I rarely get any issues like this but if they'd got in touch say 2 weeks after it should've arrived I would have been able to find the tracking number , if it was lost by the PO I probably wouldn't have got anything anyway , it's very hard with them to get any compensation.</P><P>Last week I sold a large item and the chap got in touch to say it hadn't arrived after 2 days!! ParcelForce had messed up and it got to him the next day , 2 days or 2 weeks is good but 150 days is not , I don't care what eBay's policy is , it should be 30days max for everything and everyone.</P><P><SPAN>&nbsp;"</SPAN><EM>Do you honestly believe a buyer would bother to pursue this with their payment provider if they had received the item</EM><SPAN>?&nbsp; Yes, they would, if they are wanting a freebie and know how to play the system.</SPAN></P><P><SPAN>Agree 100% , with rules like this it's so easy to rip sellers off.&nbsp;</SPAN></P><P><SPAN>I had an tachograph that I'd sold earlier this year returned , they said it didn't work and wanted a refund so I said fine, send it back so I can test it so they did and I checked the serial numbers and it wasn't mine, that was £150. I told them they'd just wasted £8 sending it back, never heard from them again.</SPAN></P> Mon, 06 Oct 2025 18:26:57 GMT fruid 2025-10-06T18:26:57Z