https://community.ebay.co.uk/t5/Seller-Central/Royal-Mail-price-increase-coming-October-2025-could-be-the-final/m-p/7935076#M757444 <BLOCKQUOTE><HR /><a href="https://community.ebay.co.uk/t5/user/viewprofilepage/user-id/10691132">@insidethe93</a>&nbsp;wrote:<BR /><P>I agree re eBay but Evri, at least for me, seem to deliver successfully when I buy from non-eBay sellers, both large and small businesses all running their own websites. By "successfully" I mean parcel undamaged, to me (not left in a hedge, say), on time.</P><P>&nbsp;</P><HR /></BLOCKQUOTE><P>Evri (and most couriers) seem to handle account and brokered items differently. Businesses with direct accounts and items sent after being booked directly on the courier's website rarely experience problems. However, items that have been sent through parcel brokers usually take longer to arrive and are more likely to be dropped in the recycling bin on collection day when they do arrive. There also seems to be a hierarchy when it comes to brokers with (eBay Delivery Powered By) Packlink sitting squarely at the bottom of the pile.&nbsp;</P><P>&nbsp;</P><P>I can only assume this is because the courier is paid less to handle brokered items as the broker is able to negotiate a dirt cheap rate based on the volume of parcels they send as a single customer. Whilst it might not be the company's policy to treat such items differently the zero-hour contract warehouse staff and self-employed drivers probably have little incentive to take much care of the brokered items they handle.&nbsp;&nbsp;</P> Mon, 29 Sep 2025 12:17:07 GMT 4_bathrooms 2025-09-29T12:17:07Z