https://community.ebay.co.uk/t5/Seller-Central/quot-Simple-quot-delivery-of-large-items-what-a-fail-forced-to/m-p/7927350#M755907 <P><EM>'how do you sort this out? is there a way to get a simple delivery refund for dodgy courier not doing their jobs and then rebooking with a competent courier outside of simple delivery?'</EM></P><P>&nbsp;</P><P>If you offered freepost (seller pays postage) but decide not to use the Simple Delivery label, you can apply for a refund within 14 days. You have to fill in a form, and make sure you have added the new tracking number.</P><P>&nbsp;</P><P>If the <STRONG>buyer</STRONG> paid for the postage, they will automatically receive a refund, so you would end up paying for 2 lots of postage, if you don't use the SD label.</P> Fri, 12 Sep 2025 15:58:46 GMT department28 2025-09-12T15:58:46Z