https://community.ebay.co.uk/t5/Seller-Central/quot-Simple-quot-delivery-of-large-items-what-a-fail-forced-to/m-p/7919446#M753905 <P>This isn't actually a Simple Delivery issue, but a courier issue. I know how frustrating it is because I have experienced it with Yodel. The driver is over-taxed with targets and running of time, so starts cutting the most&nbsp; optional jobs. This sometimes shows up as false 'collection attempted' and 'delivery attempted' (even though you <EM>know</EM> they did not show. The only way to deal with it is to complain to the courier's Customer Service. Once they know not to firetruck with you, they will not make your collection optional.</P><P>&nbsp;</P><P>Also most advise you to phone eBay on a weekday morning, after 8am, for better CS.</P> Thu, 28 Aug 2025 18:19:03 GMT style_wise 2025-08-28T18:19:03Z