https://community.ebay.co.uk/t5/Seller-Central/NO-LONGER-SELLING-DUE-TO-SIMPLE-DELIVERY/m-p/7917036#M753248 <P>A friend of mine has just received a refund for SD postage as a buyer, although not quite the situation you were referring to.&nbsp;</P><P>She ordered the same thing from different sellers (specific packs of playing cards she was using for an art project).&nbsp; She knew she had ordered 5 packs from different private and business sellers but after a couple of weeks ended up with only 4.&nbsp; She didn't really know whose she had received as she hadn't saved the packaging, but there was one showing as 'non dispatched' from a private seller.&nbsp; &nbsp;Then she realised that she had incorrectly left positive feedback for this particular seller and so didn't feel she could open a case under the circumstances, and anyway, the whole sale was under £5 so she felt it wasn't worth the hassle.&nbsp;</P><P>&nbsp;</P><P>A couple of weeks later she says she was surprised to see that she had been given a refund for £2.94 for the postage.&nbsp; Clearly the seller never got around to posting, and so she was refunded directly for the unused SD postage.&nbsp; So this is an item where no case has been opened and positive feedback had been left (albeit incorrectly).&nbsp; &nbsp;I think that the refund must be some sort of AI automated system.&nbsp;</P><P>&nbsp;</P> Sun, 24 Aug 2025 16:48:19 GMT infohelps 2025-08-24T16:48:19Z