topic Re: Ebay call back requesst in Seller Central

Ebay call back requesst

lcl0107 — Sun, 22 Jun 2025 14:33:41 GMT

Hi please could someone give me rhe link for this please

I can't find it anywhere.

Thanks

Re: Ebay call back requesst

tressygirl — Sun, 22 Jun 2025 14:34:54 GMT

Here you go:

This is the easiest and quickest way to contact eBay Customer Services, for a Call Back option.

https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid

Lines open 8 a.m. - 10 p.m. on weekdays

9 a.m. - 6 p.m. on weekends.

Automated agents will be available on chat outside of the above hours.

I do recommend contacting CS very first thing in the morning, when the lines first open, as there's more chance of Dublin answering.

@lcl0107

Re: Ebay call back requesst

lcl0107 — Sun, 22 Jun 2025 14:36:05 GMT

Thank you very much

Re: Ebay call back requesst

joyjos1 — Mon, 08 Sep 2025 09:43:43 GMT

I want to talk at ebay can you please provide any contact number please.

Re: Ebay call back requesst

cobwebcottage — Mon, 08 Sep 2025 09:46:34 GMT

Use the same link below as posted by @tressygirl

Re: Ebay call back requesst

na-358036 — Tue, 18 Nov 2025 12:38:20 GMT

I would like a call back

Re: Ebay call back requesst

papso22 — Tue, 18 Nov 2025 13:18:22 GMT

Use the link in post 2.

Re: Ebay call back requesst

61stephenuk — Tue, 18 Nov 2025 13:18:28 GMT

You can request a callback here https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid

Or you are likely to get an answer here if you explain your issue for us

Re: Ebay call back requesst

4_bathrooms — Tue, 18 Nov 2025 13:19:22 GMT

@na-358036 wrote:
I would like a call back

Use the link in post #2.

Re: Ebay call back requesst

floyd_1965 — Tue, 09 Dec 2025 10:04:19 GMT

Is the link above still working? When I click on it it takes me back to general help page. I need to try and get a call back from CS for an unresolved issue.

Thank you in advance.

Re: Ebay call back requesst

suelel1968 — Tue, 09 Dec 2025 10:21:30 GMT

@floyd_1965 Just like most things, eBay has taken something that worked and changed it to something that doesn't work that well.

Keep telling the bot you want to talk to a customer service agent, it takes a while.

It seems ebay must be getting too many calls so instead of wondering why it's customers are struggling with the system they make it harder for customers to get in touch.

Re: Ebay call back requesst

floyd_1965 — Tue, 09 Dec 2025 11:01:44 GMT

Suelel, thank you for your reply. I will try what you suggested and see how I get on. I appreciate your kind help.

Re: Ebay call back requesst

merlinite — Tue, 09 Dec 2025 12:44:07 GMT

Type AGENT into the chat assist. It will come up with an option to chat to a human or have them call you back.

Re: Ebay call back requesst

mary-ron — Fri, 12 Dec 2025 13:23:57 GMT

all this link does is take me to the page where you have to choose what the issue is, which then takes you to live chat which yet again is greyed out and not working.

🙄

Re: Ebay call back requesst

tressygirl — Fri, 12 Dec 2025 13:27:51 GMT

That link will take you to a ' live agent' it needs a lot of perseverance!

Instead of a quick option, 'Contact Us' which put you direct to a CS agent, you have to scroll past ' How Can We Help you today, to the very bottom and click on the Contact Us below Need More Help?

That takes you to an annoying AI bot , but if you persevere keep asking questions it cannot answer and Insist on an agent, they do finally put you through and say .... waiting time ** minutes! Took me a good 10 minutes arguing with the bot then a 2 minute wait to speak to Dublin.

@mary-ron

Re: Ebay call back requesst

flombos — Mon, 15 Dec 2025 09:52:38 GMT

The chat bot doesn't make things easy

Re: Ebay call back requesst

van.vaco.nebxay3 — Fri, 19 Dec 2025 12:21:17 GMT

can I have a call back please

Re: Ebay call back requesst

61stephenuk — Fri, 19 Dec 2025 12:52:24 GMT

See the post from tressygirl here and follow it https://community.ebay.co.uk/t5/Seller-Central/Ebay-call-back-requesst/m-p/7971178#M764587

Re: Ebay call back requesst

nichwur0 — Sun, 18 Jan 2026 15:24:40 GMT

I need someone from Ebay uk, to me Nicholas

Re: Ebay call back requesst

suelel1968 — Sun, 18 Jan 2026 15:16:37 GMT

@nichwur0 You need to use the chat bot under help and keep asking for an agent. This is a public board sO I have asked to have your phone number removed.