https://community.ebay.co.uk/t5/Seller-Central/Simple-delivery-is-there-any-way-around-it/m-p/7867834#M738863 <P>To clarify a few points:<BR /><BR />(1) With Simple Delivery, you MIGHT be covered for damage or loss by the carrier. You also MIGHT not, as there are a heck of a lot of exemptions. Simple delivery is new and currently being tested by us all!<BR /><BR />(2) Agreed, you can claim back on unused Simple Delivery labels as long as you complete this form within 14 days of creating the unused Simple Delivery label:<BR /><A href="https://www.ebay.co.uk/claims/simple-delivery/refund/seller" target="_blank">https://www.ebay.co.uk/claims/simple-delivery/refund/seller</A></P><P>&nbsp;</P><P>(3) Yes, tracking can be updated manually. This is done as follows:</P><UL><LI>Go to "Orders Paid &amp; Dispatched"</LI><LI>Click on "View order details"</LI><LI>Within the "Postage" section there's a small dropdown arrow next to "Track Package" - click on that.</LI><LI>Click on the "Add tracking" option</LI><LI>A box will come up with the current tracking number (i.e. the pesky Simple Delivery forced one). Delete that and replace it with your own DPD one.</LI></UL> Sun, 08 Jun 2025 10:06:43 GMT dls-online 2025-06-08T10:06:43Z