https://community.ebay.co.uk/t5/Seller-Central/Loosing-sales-as-i-can-not-combine-postage/m-p/7855027#M734986 <P>'That is correct,&nbsp; eBay would refund the buyer if the seller used Simple Delivery.&nbsp; The refund for the unused label would take 30 days to appear back with the buyer.'</P><P>-----------------------------------------------------------------------------------------------------------------</P><P>&nbsp;</P><P>Well that works fine getting the over paid postage back to the buyer (if they were the ones who paid it...)</P><P>&nbsp;</P><P>But we are still stuck with only one tracking number (therefore one item) being 'delivered' and hence paid within the 14 days, and a dodgy buyer being able to claim not-received for the other items in the box..... as they haven't been 'delivered' .</P><P>&nbsp;</P><P>&nbsp;</P><P>They've been 'working on it' for 4/5 months now;&nbsp; I'm not a conspiracy theorist, but even I'm starting to think they don't *want* to solve it......<span class="lia-unicode-emoji" title=":frowning_face:">☹️</span>.&nbsp;</P><P>&nbsp;</P><P>I just don't get why *any* business would want to pee off so many of it's own customers; what are they expecting to gain?</P> Tue, 20 May 2025 11:02:15 GMT lucy_farmer 2025-05-20T11:02:15Z