https://community.ebay.co.uk/t5/Seller-Central/Buyer-claims-item-not-as-described/m-p/7841262#M730032 <P>I do not know what happened. First I got this email saying that buyer claims item not received and eBay is investigating because I used simple delivery. An hour later, I received another email saying that I need to offer a return as item not as described!&nbsp;</P><P>What do you mean? Does that mean that sellers are not protecting against buyers’ misuse of return policy? Is that even fair?&nbsp;</P> Tue, 29 Apr 2025 19:07:39 GMT lily_wardrobe 2025-04-29T19:07:39Z