https://community.ebay.co.uk/t5/Seller-Central/Buyer-claims-item-not-as-described/m-p/7841241#M730028 <P>You can't return something that's not received. Has he actually received it or not?. I've had this with someone waiting until just before the cut off time to claim not received. Nothing i could do if i didn't refund him Ebay would have.</P> Tue, 29 Apr 2025 18:50:03 GMT parsley2003 2025-04-29T18:50:03Z