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    <title>topic Re: eBay as confused as us about Simple Delivery? in Seller Central</title>
    <link>https://community.ebay.co.uk/t5/Seller-Central/eBay-as-confused-as-us-about-Simple-Delivery/m-p/7829861#M725417</link>
    <description>&lt;P&gt;I get the same, 2-10kg is not available as an option when you list under simple delivery.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;I had a 2.5kg item listed last week. As 2-10 kg was not available I had to select 'up to 15kg'&lt;/P&gt;&lt;P&gt;The postage was then charged at £12.35 which generated a tracked 48 label.&lt;/P&gt;&lt;P&gt;Buying a 2.5kg tracked 48 medium parcel direct from Royal Mail online would cost £6.80&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;When I queried this with customer service we went round in circles. They said the ebay pricing table was out of date. Then they pointed me to royalmail.com to find pricing. Then they said the price table &lt;EM&gt;was&lt;/EM&gt; up to date and that&amp;nbsp;I must have selected 20kg in spite of the fact that if I 'relist' the item it shows 15kg selected.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;They were unable to help regarding the unavailability of the 2-10kg band which has been quite a few times on the forum.&amp;nbsp;&lt;/P&gt;</description>
    <pubDate>Mon, 14 Apr 2025 19:29:32 GMT</pubDate>
    <dc:creator>wellingnorth</dc:creator>
    <dc:date>2025-04-14T19:29:32Z</dc:date>
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