topic Re: live chat in After Hours

live chat

josecarlodealbuquerqu0 — Mon, 20 Nov 2023 11:57:30 GMT

Hi. Any one can help me please as i looking for a link for live chat to speak with agent from ebay as i returned airfryer to seller more then almost 3 weeks ago, delivery on ebay been nit upfated yet and because of that when i pressed step in ebay to the case ebay did notvgavr me refund and place my case ahain to hold. I do have screenshot/ picture of delivered parcel back to seller though but ehen i speak with automat... it is usless. Tried to find live chat gor over 2 days here but can not see anywhere. Can please domeone help me???

Re: live chat

tressygirl — Mon, 20 Nov 2023 12:01:23 GMT

Here you go, lines are open now:

To Contact Customer Services it's a Live Chat, or you can select to speak and request a Call Back. Click on this link:

https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid

On weekdays lines open between 8 a.m. and 10 p.m.

On weekends they open between 9 a.m. and 6 p.m.

Re: live chat

josecarlodealbuquerqu0 — Mon, 20 Nov 2023 12:18:05 GMT

Thank you for the link.... appreciate 🥰

Re: live chat

Anonymous — Fri, 16 Aug 2024 15:47:05 GMT

can someone please tell me why i am unable to put more then 1 of the same item as when i add lets say 20 of the same item when i list it it goes on 1 qty thanks in advance

Re: live chat

*help_no_brakes* — Fri, 16 Aug 2024 18:36:08 GMT

@Anonymous wrote:
can someone please tell me why i am unable to put more then 1 of the same item as when i add lets say 20 of the same item when i list it it goes on 1 qty thanks in advance

Hope this link helps.

https://www.ebay.co.uk/help/selling/listings/creating-managing-listings/multiquantity-listings-listings-variations?id=4150&st=3&pos=1&query=Multi-quantity%20listings%20and%20listings%20with%20variations&intent=var&lucenceai=lucenceai&docId=HELP1059

Re: live chat

jbw548 — Fri, 04 Oct 2024 15:42:42 GMT

I received wind DEFLECTORS yesterday there was no metal clips came with it order number 14-12130-61495

Re: live chat

tressygirl — Fri, 04 Oct 2024 15:54:15 GMT

Message the seller first as they won't see your post here.

Go right of the item in your Purchase History >> More Actions >> Contact Seller

Tell them of the missing items, hopefully they'll send those out for you, but don't wait too long.

You have 30 days from the item's last estimated date for delivery to open a case for a full refund. You then need to proceed this way:

You then go right of the item in your Purchase History, and from More Actions select Return this item, selecting the reason... Item Missing Parts or Pieces.

The seller has 3 days to accept the case, if they don't , you need to escalate on day 4, or within 30 days, and eBay will step in and force the refund.

If the seller wants the item back first, they need to pay for a fully tracked return postage. On receipt of their item they have 48 hours to refund you. Again, if they don't, you escalate the case.

Do not close the case early for any excuse or promise the seller may give, and do not forget to escalate.

@jbw548

Re: live chat

Anonymous — Fri, 04 Oct 2024 16:57:49 GMT

Hello

go to the top left hand side and go onto account settings scroll all the way to the bottom and on the right handside you will see help & support click on that then scroll to the bottom of the page and you will see it there contact us then it will take you through to a robot then you can ask to speak with a agent it will then setup for ebay to call you back within a certain time frame hope that helps

Re: live chat

sherdaputt — Fri, 18 Oct 2024 13:05:00 GMT

why is my ACOUNT RESTRICTED

Re: live chat

tressygirl — Fri, 18 Oct 2024 13:14:23 GMT

We are members like yourself with no access to your account to see any previous restrictions, but we can see that you have returned to selling after a long break.

You may be prevented from listing an item, because you have not fully or correctly registered with eBay's Managed Payments.

You need to provide eBay with details of a bank account and have this account verified. The usual method here, is for eBay to send 2 micro deposits into that nominated bank account for you to receive, and confirm to eBay.

Once this is completed, you will be able to list items for sale, and receive payouts from those sales.

This will show you how to register for eBay's Managed Payments.

https://www.ebay.co.uk/help/help/selling/getting-paid/introducing-managed-payments-ebay?id=4795

If there is an issue with the registration contact eBay Customer Services, who have full access to your account, and can see where the issue lies and explain the steps you now need to take.

Contact them this way.

The easiest and quickest way to contact Customer Services is through this link, for a Call Back .

https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid

On weekdays lines open between 8 a.m. and 10 p.m. - 6 p.m.

Weekends lines open between 9 a.m. to 6p.m.

@sherdaputt

Re: live chat

sherdaputt — Fri, 18 Oct 2024 13:37:35 GMT

thanks

Re: live chat

tressygirl — Fri, 18 Oct 2024 13:39:43 GMT

You're welcome !

Re: live chat

bison-101 — Mon, 25 Nov 2024 00:34:07 GMT

Where is my post

Re: live chat

wilmai-47 — Fri, 13 Dec 2024 19:39:02 GMT

Trying sell something just not working

Re: live chat

dianatagle — Wed, 05 Feb 2025 19:15:50 GMT

Hi I need help

Re: live chat

Anonymous — Wed, 05 Feb 2025 19:38:29 GMT

Ok

Kind regards

Re: live chat

dianatagle — Wed, 05 Feb 2025 19:36:08 GMT

The one I list long time ago was not with me anymore n o have to cancel d order n refund but why I have to pay £7 n I dnt have d payment of d buyer

Sent from Yahoo Mail for iPhone

Re: live chat

tressygirl — Wed, 05 Feb 2025 19:38:11 GMT

@dianatagle wrote:

Hi I need help

Happy to help what is your question ?

@dianatagle

Re: live chat

janmorris1212 — Thu, 06 Feb 2025 15:54:20 GMT

Hi can anyone help me to get back onto my eBay account every time I click on the app and noticed contact exchange or update I have pressed *bleep* and it keeps locking me out

Re: live chat

lahora2020806 — Wed, 19 Feb 2025 13:41:59 GMT

hi, my name is Soni Lahora, pressure cooker from eBay and the sailor,not helping me out there is a part missing pressure cooker and I keep asking eBay to please send me another one or the part missing, but they don’t doing it. Please help me. I really get enough