topic Re: Add discount in Selling Tools

Add discount

livingconcept-8 — Tue, 20 Jan 2026 13:48:49 GMT

hello, when i try to add discound on my item the button disabled.
please help me, Thanks.

Re: Add discount

jonatjonatjonat — Tue, 20 Jan 2026 13:53:45 GMT

there's a little i icon next to the greyed out buttons. What does it say if you hover over or click on it?

Re: Add discount

livingconcept-8 — Tue, 20 Jan 2026 14:19:24 GMT

it says this ....

Re: Add discount

jonatjonatjonat — Wed, 21 Jan 2026 09:47:02 GMT

I guess the next question would be - are you logged into ebay UK? If yes, were the listings themselves created on ebay uk? And is everything in the sale event already maybe? Do you have everything in some form of sale event.

Re: Add discount

kat@ebay — Wed, 21 Jan 2026 10:27:17 GMT

Hi @livingconcept-8 ,

Thank you for your post.

Also check the below eligibility for sale events

Thank you,

Kat

Re: Add discount

livingconcept-8 — Wed, 21 Jan 2026 14:42:05 GMT

Thank you very much