topic Re: Ebay wrong policy in Business Seller Board

Ebay wrong policy

antiquesnutter — Tue, 12 May 2026 13:32:57 GMT

Just a few weeks ago I registered as a business seller. I lot of the listings I had on ebay where added when I was a private seller, they were without fees.

Ebay renew all the listings when I became business seller charging me the 0.36p for each listing.

I didn't renew the listings, ebay did automatically just to charge the money for each listing.

In my opinion, that is wrong, it is a wrong policy.

Ebay done dirty!!!!

Re: Ebay wrong policy

jonatjonatjonat — Tue, 12 May 2026 13:42:14 GMT

Did you not look at what the fees would be for moving to a business seller account? ebay don't hide them

https://www.ebay.co.uk/help/selling/fees-credits-invoices/fees-business-sellers-activated-managed-payments?id=4809

It does become beneficial to subscribe to a shop if you are listing a certain number a month.

Note that unlike Private Sellers - you can't add more listings on each month. If your listing renews - you'll be charged each month (unless you move to a shop subscription).

Re: Ebay wrong policy

antiquesnutter — Tue, 12 May 2026 13:50:36 GMT

I have a shop. I didn't have it at the beginning when I moved to be a business seller.

With a shop or a not shop, it is a bad policy. The listings were free, it should remain free.

With the shop still paying for that free listings as you pay when you subscribe for the shop.

It is a bad policy.

Re: Ebay wrong policy

jonatjonatjonat — Tue, 12 May 2026 14:01:01 GMT

I don't think any business sellers would disagree with you if I'm honest.

But UK business sellers have almost always paid a listing insertion fee. Welcome to business selling on ebay!

Re: Ebay wrong policy

antiquesnutter — Tue, 12 May 2026 14:36:12 GMT

I don't know if anyone else spoke about these charges before.

Re: Ebay wrong policy

jonatjonatjonat — Tue, 12 May 2026 14:39:54 GMT

business sellers have, as far as I know, had to pay a listing insertion fee.

You get a number free if you have a shop subscription. its been this way for years.

I'm not sure what you mean by if anyone else spoke about these charges before.

Re: Ebay wrong policy

antiquesnutter — Tue, 12 May 2026 15:21:49 GMT

Changing from private seller to business seller. Ebay renew automatically all listing created in the time of private seller just to charge the listing fee instead of keeping the listing as they was.

When a private seller change to business seller, the listing should not change at least the buyer renew it. Ebay should not renew the listings. Ebay just do that to get more money. My ebay account or anyone ebay account should not be in negative from something that was listed free.

Re: Ebay wrong policy

jonatjonatjonat — Tue, 12 May 2026 15:29:30 GMT

I wasn't aware that they renewed immediately on going from private to business seller (just that they would renew at the point their 30 day countdown ended).

but others may be able to confirm if that is indeed what happens.

Re: Ebay wrong policy

antiquesnutter — Tue, 12 May 2026 18:39:44 GMT

They did after 3 days I was registered as business seller and they did in 2 days time frame. None of the lots would have finished in the time they did.

So annoy.

I hope eBay see this chat.

Very bad policy getting money they should not get. It is like stealing.

Re: Ebay wrong policy

jonatjonatjonat — Tue, 12 May 2026 18:43:25 GMT

i think something is being lost in translation here, some of the things you are saying don't make sense.

ebay don't really review the forums.

Re: Ebay wrong policy

roger_roger_over_and_nowt — Tue, 12 May 2026 19:13:19 GMT

I'm guessing that when you changed from private to business your previously listed for free items became payable.

As you didn't have a shop from the beginning you wouldn't be due any free listings until you opened a shop.

When you did open a shop any free listings included in that offer would only be included AFTER you opened the shop,previous listed items would not be included.

Personally i would of expected Ebay to cancel all the freely listed items when you changed from P to B and THEN charged you when you relisted any.

Re: Ebay wrong policy

antiquesnutter — Tue, 12 May 2026 19:37:50 GMT

When I said ebay, I mean anyone that works for ebay.

Re: Ebay wrong policy

jonatjonatjonat — Tue, 12 May 2026 19:42:59 GMT

I’m not sure what else you might have meant.

EBay staff rarely respond to threads.

there is a community chat that takes place Wednesdays around 2pm. Perhaps ask your question then

Re: Ebay wrong policy

antiquesnutter — Tue, 12 May 2026 19:48:34 GMT

Why they should become payable? They should stay free, I relisted before being a business seller. I should not get charge for all that lots. They were already listed. The listing charge are for new listings and not for the one already listed.

They didn't cancel the listings, they renew all listings automatically, not even sent me a message to tell me or to ask me to do it, no given a reason, they renew all listings and charged each 0.36p

Paying a subscription shop is still paying for each listing that was listed before became business seller. It is a disguised charge.

Re: Ebay wrong policy

antiquesnutter — Tue, 12 May 2026 19:51:50 GMT

I was thinking some people working for ebay would read the community chat. Now I know I am wrong.

Re: Ebay wrong policy

jonatjonatjonat — Tue, 12 May 2026 20:11:45 GMT

Again, ask your question in tomorrow’s community chat (come back here at I think 2pm)

you will get some sort of answer

Re: Ebay wrong policy

jonatjonatjonat — Tue, 12 May 2026 20:32:16 GMT

https://community.ebay.co.uk/t5/Chat-with-the-eBay-Community/Weekly-Chat-with-the-eBay-Community-Team-13-05-26-2pm/m-p/8033032#M6773

Re: Ebay wrong policy

antiquesnutter — Tue, 12 May 2026 21:26:33 GMT

Thank you for the link. I will be busy.