https://community.ebay.co.uk/t5/Postage/Postage-Responsibility/m-p/8014972#M68032 <P>Ok guys so this is a problem for us all.</P><P>Buyer says "My item hasn't been delivered"</P><P>Ebay says "Contact seller"</P><P>WHY?</P><P>Postage label purchased via Packlink, sponsored by Ebay.</P><P>Why is it my problem? Surely Ebay has a far greater power of problem detection than I, a lowly seller can find out? Seems I pay a huge percentage of my profits to an organisation who is quite happy to exonerate themselves once they have considerable commission.</P> Fri, 27 Mar 2026 17:45:38 GMT choctaw-blues 2026-03-27T17:45:38Z https://community.ebay.co.uk/t5/Postage/Postage-Responsibility/m-p/8014972#M68032 <P>Ok guys so this is a problem for us all.</P><P>Buyer says "My item hasn't been delivered"</P><P>Ebay says "Contact seller"</P><P>WHY?</P><P>Postage label purchased via Packlink, sponsored by Ebay.</P><P>Why is it my problem? Surely Ebay has a far greater power of problem detection than I, a lowly seller can find out? Seems I pay a huge percentage of my profits to an organisation who is quite happy to exonerate themselves once they have considerable commission.</P> Fri, 27 Mar 2026 17:45:38 GMT https://community.ebay.co.uk/t5/Postage/Postage-Responsibility/m-p/8014972#M68032 choctaw-blues 2026-03-27T17:45:38Z https://community.ebay.co.uk/t5/Postage/Postage-Responsibility/m-p/8014984#M68033 <P>No, it’s on you to sort out. It was your choice of postage.</P> Fri, 27 Mar 2026 18:01:40 GMT https://community.ebay.co.uk/t5/Postage/Postage-Responsibility/m-p/8014984#M68033 jonatjonatjonat 2026-03-27T18:01:40Z https://community.ebay.co.uk/t5/Postage/Postage-Responsibility/m-p/8015208#M68037 <P>Postage label purchased via Packlink, ebay are just offering packlink, just because there ebay partners means nothing at all.</P> Sat, 28 Mar 2026 10:26:57 GMT https://community.ebay.co.uk/t5/Postage/Postage-Responsibility/m-p/8015208#M68037 c_of_e84 2026-03-28T10:26:57Z