topic Re: DHL not collecting - what to do in Postage

topic Re: DHL not collecting - what to do in Postage https://community.ebay.co.uk/t5/Postage/DHL-not-collecting-what-to-do/m-p/7965798#M66262 This is happening a lot with DHL.   They're obviously not coping.   You could cancel the transaction with buyer's agreement, via the dropdown menu arrow for the item on your orders list.   Then relist for the buyer to buy again.    During the relisting process you may be able to opt out of Simple Delivery and choose your own, more reliable, courier by following the advice on here: <A href="https://community.ebay.co.uk/t5/Seller-Central/How-do-you-list-anything-bigger-than-61cm-Part-two/m-p/7907095#M750522" target="_blank">https://community.ebay.co.uk/t5/Seller-Central/How-do-you-list-anything-bigger-than-61cm-Part-two/m-p/7907095#M750522</A>   Not sure if that is even possible any more.   If you can't opt out maybe a new listing will trigger a new collection arrangement with DHL.   One that works this time.   Tue, 02 Dec 2025 14:02:22 GMT **peaseblossom** 2025-12-02T14:02:22Z