https://community.ebay.co.uk/t5/Postage/Unable-to-collect-item-from-collection-point-as-havent-recieved/m-p/7953992#M65779 <P>I also have an issue with my order as the seller probably has not included this ECP code for the shop to scan or enter to their system to generate a barcode. On top of that, the seller failed to provide the tracking information early enough so by the time I called the collection point the item was already sent back to the sender. I opened an INR case but ebay automatically closed the case as the seller could actually show that he sent the item to the shop and it was collected by staff at the collection point. I escalated the case through appeal but still haven't heard back. Any help would be much appreciated as this is causing a lot of stress. The item is fairly expensive...</P> Fri, 07 Nov 2025 09:18:19 GMT ulascilingir 2025-11-07T09:18:19Z