topic Re: Postage cost changed from agreed option in Postage

topic Re: Postage cost changed from agreed option in Postage https://community.ebay.co.uk/t5/Postage/Postage-cost-changed-from-agreed-option/m-p/7918359#M64121 Unfortunately, this seems to be a problem eBay has no interest in resolving, and I found that <a href="https://community.ebay.co.uk/t5/user/viewprofilepage/user-id/3372052">@papso22</a>'s suggestion didn't work as the buyer hadn't paid the full postage - I was simply required to make up the difference. I have since blocked sales to remote UK, but include the following wording in all my descriptions: Postage to remote UK available, but please contact me before purchase to confirm courier and charges. I have since sold to a buyer in the Scottish islands, who contacted me to purchase.  eBay wouldn't let them buy the item.  I removed the block and retained only RM as the courier, enabling them to purchase.  I then put everything back as it was. The problem is RM's universal service obligation requires them to have flat pricing whereas other couriers don't.  So evri, etc. will be cheaper on the mainland but more expensive to remote.  If we don't offer these cheaper couriers, many buyers (on the mainland) will be put off by unnecessarily higher postage rates for RM. But if we don't block remote, eBay will allow remote buyers to purchase at the cheap mainland rates for non-RM.  So unless eBay sets pricing based on UK buyer location (which it's apparently not going to), then this is the only workaround I'm aware of. Regarding any instances of being caught out like this, eBay won't help you, so you have to try to narrow the gap between what the buyer paid and what you're charged for postage.  You can buy elsewhere than eBay (parcel2go for instance), but I think if you do, eBay might retain the simple delivery postage (which is deducted), but you can also go directly to Packlink's eBay page - delivery.ebay.co.uk - which is essentially the predecessor to simple delivery.  Here I found prices better than simple delivery and was able to buy a Yodel drop for my remote location with minimal additional cost, which I could still buy from my eBay balance.  I then informed the buyer that eBay had undercharged them postage and that nonetheless, I would bear the additional cost but the parcel was coming via Yodel instead (and as a mark of their gratitude, the buyer didn't even have the courtesy to leave me a review).  Hope this helps, and you manage to get this sorted as best you can. Unfortunately, it's a case of lesson learned. Wed, 27 Aug 2025 07:50:58 GMT dm932187 2025-08-27T07:50:58Z