https://community.ebay.co.uk/t5/Postage/Return-address-wrong-on-label/m-p/7911627#M63752 <P>I changed my return address on ebay 2 months ago and removed the other one so I literally have only one address anywhere in ebay. However it still prints my old address on prepaid labels at the parcelshop. So if a delivery isnt made and an item is returned I'll have to refund the buyer and lose the item. I attempted to sort this using chat, and was passed between 3 agents all of whom didnt listen and just told me to update my address. Clearly Ebay has a database issue somewhere. How the hell do we escalate this to someone who will listen and has the authority to actually investigate the issue?</P> Thu, 14 Aug 2025 09:23:54 GMT bengaloid85 2025-08-14T09:23:54Z