https://community.ebay.co.uk/t5/Postage/Simple-Delivery-Compensation/m-p/7890404#M62062 <P>Having read the replies - which I thank you all for - some have not understood the situation.</P><P>&nbsp;</P><P>If I offer free postage as it stands with Royal Mail, it seems I as the payer of the postage do not get postage money back even though I paid for it.</P><P>&nbsp;</P><P>So for example the customer pay £10 including postage and gets it all back</P><P>I just keep the £10 of which I have paid £3.38 for postage so make a loss of £3.38.</P><P>&nbsp;</P><P>Royal Mail pay for the loss of the item &amp; the postage (unlike Evri), I know this a my son works for their Customer Services.&nbsp;</P><P>&nbsp;</P><P>So I will be contacting Ebay CS again - Simple Delivery is anything but simple!</P> Sun, 13 Jul 2025 07:10:33 GMT soundsreasonableuk 2025-07-13T07:10:33Z