https://community.ebay.co.uk/t5/Postage/Packlink-refund-on-damaged-item-Evri/m-p/7874049#M61118 <P>Update -&nbsp;</P><P>&nbsp;</P><P>Packlink offered me £200 as a good will gesture, this was declined. After emailing Martijn from Evri (director) I recieved a reply from a person the next day, they initially said the fault was with Ebay and the issue was for them to deal with. Then they said the issue was with Packlink.&nbsp;</P><P>&nbsp;</P><P>They confirmed there are no photos of any damage and due to time lapsed that the parcel is missing.&nbsp;</P><P>&nbsp;</P><P>I have started small claims proceedings against Evri, as of yet 7 days later they have not formally responded. They have about 2 weeks to do so.&nbsp;</P> Tue, 17 Jun 2025 19:06:13 GMT ste_sbo_hzmc7yvge 2025-06-17T19:06:13Z